What's New in BMC Remedy IT Service Management

Suite 7.6

Register to View the Webinar

Recorded: Thursday, November 12, 2009
10:00 am CST/ 5:00 pm CET

Learn how the leading suite of service management applications delivers added value in process optimization to reduce the cost of support, reduce risk of change, and deliver superior customer satisfaction. Join this webinar and see how ITIL optimized out of the box can increase IT’s value to the business.

Topics include:

  • Enhanced best practices process flows
  • Software license management
  • New Service Request Management 7.6
  • Embedded KPI’s and metrics

Speaker: Chris Williams, BMC Software
                  Dyon Crawford, BMC Software

 

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